Returns & Refunds Policy

This policy covers paid enrollments for Hub Core Flow digital training where prices are listed in BRL. Informational browsing remains free.

Consumers governed by Brazilian consumer law may withdraw from distance contracts within seven calendar days of purchase, unless statutory exceptions apply. Where a statutory fourteen-day window applies to your transaction, that longer period prevails.

Refund requests must be emailed to the contact address with enrollment details. If more than thirty percent of live sessions or proprietary downloads have been consumed, partial refunds may apply to reflect delivered value.

Third-party fees, purchased software licenses outside our control, or customized mentor engagements documented separately are non-refundable once delivered.

Approved refunds are initiated within ten business days and may take up to two billing cycles to appear depending on your payment method. Installment totals remain as contracted unless a partial refund is explicitly stated in writing.

If we cancel a cohort, you may choose a full refund or transfer to another date. We are not responsible for consequential costs such as travel.

Questions belong to hello@hubcoreflow.one. Nothing here limits non-waivable consumer rights under Brazilian law. Hub Core Flow · 4000 Alameda Macedo, Marli de Nossa Senhora, Acre, 55054-732, Brazil · +55 202 855 047 · hello@hubcoreflow.one